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Uploading tracking details provides better customer service to the buyer and also better protection for the seller if things go wrong.Īnother advantage is that new sellers will receive held funds a lot quicker when tracking is uploaded (within 24 hours of delivery vs. If you do not choose to print shipping labels from eBay, make a note to upload tracking details as soon as possible after shipping the item with whatever carrier you used.
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With immediate payment, the buyer is prompted to pay right away to complete the sale. If you required immediate payment on the listing, this step is effectively skipped. Buyers can also select ‘Pay Now’ in their Purchase history, found in My eBay. This will display all of the order details, as well as a ‘Complete payment’ button, which links back to eBay. Step 1: Buyer receives order confirmationĪfter the buyer has committed to purchase the item, they receive an order confirmation email.
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Once sold, items are then referred to as ‘completed’ or ‘ended’Ĭompleted listings from the past 90 days can be found and viewed on Seller Hub (under the Orders tab) and My eBay (select Sold within the Selling section).Items currently being sold are called ‘active listings’.Completing a sale on eBayīefore going any further, it is worth taking time to quickly clarify eBay terminology for transaction: Read on to discover a step-by-step overview to the post-sale process on eBay, from payment and packing to shipping and feedback. So you’ve sold your very first item on eBay – great! Now what? If this sounds familiar, this is the article for you.
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